We regularly compare our prices to those of our competitors' on a regular basis, in order to ensure that we're giving you the very best values available online. But just in case we've overlooked something, here's our promise to you:
If you find the same product available for a better price (please be sure it's on the total delivered costs to you) on another website, we'll match it (if you haven't ordered yet) or we'll refund you the difference (if you bought it within the last 30 days)!
So rest assured that you're getting the best deal you'll find anywhere on the Internet... Even better, this promised is also backed up by our commitment to world-class customer service.
Additionally, unless otherwise specifically noted (and these are the exceptions to the "rule") our prices include shipping, handling, and processing. Moreover, unlike many online stores we will not surprise you with any "hidden" fees deep in the checkout process. Therefore, if you ask us to price match a competitor's offer, please make sure it's based on the total delivered cost.
To receive a price match your may call us at: 1-877-890-2007 or email us. Please be sure to include the following information:
- Your full name
- Your e-mail address
- Your phone number
- Name of the product you purchased or would like to purchase
- Product's model or serial number (if applicable)
- Competitor's price (including shipping, processing, handling, taxes, and any other applicable fees)
- Competitor's website address (and/or URL of webpage with competitive offering)
"Lowest Price Guarantee" Terms & Conditions:
- Competitor's product must be the identical model from an authorized U.S. dealer. Specifically, the product must have the same U.S. manufacturer's warranty, model number, contain the same components, and must be brand new (not refurbished).
- Competitor's product must be in stock.
- We reserve the right to verify another online company's product availability and price before issuing a price match or refund
- We do not price-match on products listed on auction websites or member-only websites (such as sites that require a periodic membership fee).
- The Lowest Price Guarantee does not apply to obvious pricing errors or clearance or close-out items (since they are one-of-a-kind and priced according to their condition).
- The Lowest Price Guarantee applies to the TOTAL cost to purchase and deliver the item, including shipping, processing, handling, taxes, and other applicable fees.
- The Lowest Price Guarantee applies to products offered online via e-commerce websites. It does not apply to private party sales or products sold at "brick-and-mortar" stores.
- We reserve the right to refuse an order on which we would incur a loss. Furthermore, refunds are limited to the amount of gross profit we recognized on the sale (purchase price less our cost for the product).